Zero Paperwork. Zero Stress.
We handle the entire insurance claims process on your behalf. From assessment and authorisation to direct billing — you just drop off your vehicle and drive away in a courtesy car.
Our 4-Step Claim Process
We've streamlined accident repair to get you back on the road as fast as possible, without the admin headache.
Report & Tow
Call our 24hr line. We tow your vehicle to our secure Prospecton yard and provide you with a courtesy car.
Assess & Quote
Our qualified estimators assess the damage using OEM guidelines and submit the quote directly to your insurance company.
Approve & Repair
Once the insurer approves the quote, your vehicle enters our production line. We track every stage via our internal system.
QC & Handover
After rigorous quality control, we reinstate your warranty (if needed) and hand over your factory-perfect vehicle.
We Deal With Your Insurer So You Don't Have To
Navigating an insurance claim can be frustrating. As an approved repairer on almost every major insurance panel, we have direct relationships with assessors, meaning faster approvals and zero admin for you.
Direct Billing
We bill the insurance company directly. You only pay your excess.
SMS Progress Tracking
Receive automated SMS updates at every key stage of the repair.
Warranty Protection
Our OEM-approved repairs ensure your factory warranty remains completely intact.
Approved by Leading Insurers
We are proud to be an approved repair centre for South Africa's top insurance companies and corporate fleets.
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Insurance FAQs
No. According to South African law, you have the right to choose your own repairer. If you prefer DSPP, simply inform your insurance assessor or broker that you want your vehicle repaired at our facility.
An excess is the first portion of a claim that the client is liable for. You pay this directly to DSPP when collecting your repaired vehicle. The insurance covers the rest.
Not at all. Because we hold over 26 OEM manufacturer approvals and use only genuine parts, your factory warranty remains completely intact. For new vehicles, we even coordinate with the dealer to reinstate the warranty before release.
Repair times depend on the severity of the damage and parts availability. Once the quote is approved, we provide an estimated completion date and keep you updated via SMS at every stage.
Need to Start a Claim?
Call our 24hr line to get the process started immediately, or submit your details online and we'll handle the rest.